Terms & Conditions

1. Agreement

By creating a DoTalk account, joining a DoTalk call, or otherwise using the service you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use DoTalk.

2. Accounts

Only hosts need an account. You must be at least 16 years old and provide accurate information. You are responsible for keeping your credentials secure and for all activity in your account, including calls you host and invites you send.

3. Plans, credits and billing

Paid plans and minute top-ups are billed through Stripe. Subscriptions renew automatically each period until cancelled, and cancellation takes effect at the end of the current period. Included minutes and purchased top-up minutes are consumed as calls are metered. Except where required by law, payments are non-refundable and unused free-trial minutes have no cash value. Prices may change with notice.

4. Acceptable use

You agree not to use DoTalk to:

• break any law or infringe anyone's rights;
• harass, threaten, defraud or impersonate others;
• record or transcribe a conversation without the consent required where the participants are located;
• send unsolicited bulk invites or spam;
• reverse engineer, resell, or overload the service or its AI providers.

5. Recording consent

Recording and transcription are optional and controlled by the host. You are solely responsible for obtaining any consent required from all participants before recording.

6. AI translation accuracy

Translation and interpretation are produced by automated AI systems and may contain errors, omissions or mistimed output. DoTalk is not a certified human interpretation service and must not be relied on for medical, legal, financial, emergency or other high-stakes decisions without independent verification.

7. Your content

You keep ownership of your content. You grant us a limited licence to process it only to provide the service — for example to translate speech, deliver captions, and send invites you request.

8. Availability

The service is provided "as is" and "as available". We may modify, suspend or discontinue features, and call quality depends on your network, device and browser.

9. Liability

To the maximum extent permitted by law, DoTalk is not liable for indirect, incidental or consequential loss, and our total liability is limited to the amount you paid us in the twelve months before the claim. Nothing limits rights that cannot be excluded under applicable consumer law.

10. Suspension and termination

We may suspend or terminate accounts that breach these Terms. You may stop using DoTalk at any time and request deletion of your account.

11. Changes and contact

We may update these Terms; continued use after an update means you accept the revised version. Questions? Email support@dotalk.com.